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Our solution

Support for engagement success

At the core, we provide an intuitive and user-friendly digital engagement platform. We also know that because of the nuances of engagement projects, you might sometimes benefit from a participation specialist to lean on. That’s where our expertise comes into play. Go Vocal clients benefit from extensive training, advice, and support from a dedicated expert to make the most of their platform and projects.

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Go Vocal is your partner in participation

When you join our Go Vocal client community, you’re assigned a dedicated Government Success Manager as your main point of contact. They will empower and enable you to use our platform and its features to create and manage your engagement projects confidently. Partnering with Go Vocal also connects you to a global community of participation practitioners through our Community Platform. It is a dedicated space for you to engage with peers, get inspired, ask questions, and stay updated on projects worldwide.

How we set you up for success

We have developed a thorough onboarding process. Based on your chosen plan, we combine sessions or offer separate ones to go into greater detail, based on your needs.

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1

Kick-off

We start with a kick-off where you get to know your Government Success Manager. Together, you will discuss collaboration and look at the rest of the onboarding process.

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2

Engagement strategy

In this session, you’re introduced to the main concepts of community engagement, discuss the scope of your platform, define your engagement strategy, and get a comprehensive overview of all the resources and support.

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3

Platform training

Before this session, you will be invited to set up your platform and prepare for the training sessions by watching tutorials. During the session, we design your first project(s) together.

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4

Pre-launch review

Before this session, you will be invited to set up your platform and prepare for the training sessions by watching tutorials. During the session, we design your first project(s) together.

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Our strategic sessions

Depending on your plan, we meet up a certain number of times to discuss your platform’s performance and finetune your engagement strategy.

Meet our Government Success team

Sophie Zinn

North American Government Success Manager

Anouk De Meulemeester

Government Success Manager Belgium

Cindy Eyang-Biteghe

Government Success Manager France

Danitza Vymazal

Government Success Director LatAm

Fraser Henderson

Government Success Manager UK

Jelena Gregorius

Senior Government Success Manager DACH

Jolijn Mes

Government Success Manager The Netherlands

Pauline van Heerdt

Government Success Manager The Netherlands

Zelda Bas

Government Success Manager France

Government success manager

You can count on your Government Success Manager

When you join our client community, you will get assigned a dedicated Government Success Manager. Drawing from their experience assisting clients, they will ensure you're comfortable and proficient with our platform and share insights from the engagement projects of other governments and organizations.

A platform co-created with our community, for your government's success

A complete toolbox for broader, more inclusive engagement

A complete toolbox for broader, more inclusive engagement

With Go Vocal, you can create tailored engagement journeys that mix various methods from our complete toolbox, all in one place.

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Easy project management for efficient engagement

Easy project management for efficient engagement

Go Vocal fosters seamless collaboration and project management, ensuring your team can keep discussions focused and productive.

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Built-in dashboards and AI for faster and better insights

Built-in dashboards and AI for faster and better insights

Thanks to Go Vocal’s AI and reporting features, your focus can shift from data crunching to responsive policy-making.

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What clients achieve with our platform

Testimonials and milestones that matter

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St. Louis, MI, involved
14,000+
residents in allocating settlement funds
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Something that we really like about the Go Vocal platform is that now we can put the bill directly on the platform and people can read it and annotate in their own time. They can even do it from their phone. It makes what should be a public process even more convenient.

Yusuf Daneshyar
Secretary of Communications & Public Engagement, City of St. Louis

“We decided to launch our platform with Go Vocal because of the ease of use - not only for our residents, but also for our teams!”

Milzy Carrasco
Director of Neighborhood Engagement, City of Lancaster, Pennsylvania (USA)
Successfully reduced
tension & drove constructive dialogue
residents in allocating settlement funds
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Our Government Success Managers were rated
8.6/10
for their dedicated support
Lancaster
incorporated engagement into decision-making processes,
supported by Go Vocal
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“In addition to increasing the quantity of participants, we were able to improve the quality of our community conversations.”

Chelsey Aprill
Communication Manager, City of Allen

Ready to learn more about our
community engagement platform?

Chat with a community engagement expert to see how our online engagement platform can take your participation projects to the next level.

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hello@govocal.com
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