The Go Vocal platform is designed to enhance your engagement strategies, offering a centralized hub that simplifies complex processes. Thanks to a broad spectrum of online tools, you can tailor your approach for widespread, more inclusive participation. Easily reveal actionable insights, paving the way for smarter, informed decision-making.
With Go Vocal, create tailored engagement journeys that mix various methods from our complete toolbox, all in one place.
Inform your community through various formats like interactive project timelines, detailed and custom project pages, and rich media. Plus, thanks to the built-in email tool, you can easily connect with registered users.
Consolidate input and easily provide official updates on individual submissions by community members or global updates to your broader user base via our Input Manager.
Keep your residents in the loop every step of the way and encourage a culture of civic learning and curiosity. With our follow function, residents can simply click to follow any project or discussion they're interested in and receive updates, allowing them to stay informed and engage when they're ready.
Ask your community tailored questions to understand their needs and expectations better, and leverage our integrated AI analysis tool to distill open-text responses easily. Use our built-in CitizenLab survey tool, or embed your favorite third-party survey software.
Gather feedback on a specific topic to quickly understand their priorities.
Invite your community to analyze and understand different potential scenarios, before gathering their feedback.
Allow your community to provide feedback & ideas visually on a map and interact with their neighborhood.
Co-create solutions with your community members by giving them a platform to give new ideas.
Organize live discussions and facilitate online, real-time deliberation.
Enable community members to suggest projects on any given topic and gather support, in a dynamic environment where ideas flow in a two-way street.
Engage your community in decision-making by presenting a curated set of options or scenarios. They can vote on their preferences or distribute a specified number of votes among multiple items to indicate which should be a priority, helping you gauge public opinion for key focus areas.
Let your community members allocate a specific project budget using our tool to get insights into what they think you should invest in.
Setting up and managing projects shouldn't be a juggling act that slows you down. Go Vocal’s engagement platform is your all-in-one space where team members can collaborate seamlessly, each with roles tailored to their part in the projects.
Transform your platform into a trusted, easily recognizable space with customization options for layout and visuals. Our CMS-like builder empowers you to effectively convey your project's narrative, enhancing understanding. Additionally, you have the flexibility to engage your community in a way that suits them best. Whether it’s through registered or anonymous participation or the ability to create smart groups (based on specific conditions like location or interests), you can ensure targeted and relevant engagement.
Enhance your communication with our suite of integrated tools. With the ability to upload email addresses, you can extend personalized invitations to every community member. Targeted email campaigns using smart groups allow for more personalized communication with specific groups. Automated activity digests ensure continued engagement.
Our platform simplifies the processing of community input, allowing you to filter and sort swiftly for quick insights and responses. Delegate contributions to colleagues and empower them to engage directly with the community. The Activity overview ensures you maintain a clear, organized view of all contributions, facilitating proactive moderation to keep conversations constructive.
Balancing online and offline engagement often leads to scattered data, making it tough to process and analyze effectively. Many teams end up buried in spreadsheets, struggling with time-consuming reporting, and finding it hard to track and adapt ongoing projects. Go Vocal tackles these challenges head-on.
Our platform's built-in AI assistant, Sensemaking, accelerates your understanding of community input. Rely on our assistant to swiftly group input by (auto)tagging keywords, enabling faster and more intuitive navigation. The AI tool can also generate concise summaries for each project, distilling key takeaways in moments. Want more nuanced insights into the qualitative data? Simply ask Sensemaking questions to dive deeper.
You’ll always have a comprehensive understanding of the interactions on your platform thanks to advanced dashboards. Gain a clear view of engagement across your platform, with the flexibility to focus on specific projects or topics. Delve into participant demographics, identifying which groups are actively participating and how they do it. With this knowledge, you can tailor your initiatives to resonate better and reach more people.
Elevate your reporting process with our reporting features, designed to save time and enhance the quality of your insights. Automate digests for you and your team, ensuring everyone stays informed. For a more comprehensive analysis or impactful presentations, effortlessly export platform data as spreadsheets or customizable images. Plus, our API allows for easy integration with your preferred data software, streamlining your workflow.
Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital platform.
Faced with the daunting task of allocating $250 million as part of the Rams settlement fund, the City of St. Louis and the Board of Aldermen embarked on an ambitious digital community engagement strategy to involve residents in the fund allocation process from the start.
Localized flooding and poor stormwater drainage can significantly disrupt communities, causing problems from road and property damage to safety issues due to hydroplaning. In a city like Lancaster, stormwater management is particularly important as they run on a combined sewer system, meaning it collects and transports both domestic sewage and rainwater from the City’s storm drains into a single system of pipes – meaning, these pipes have a lot of work to do! As part of their collaboration with the Environmental Protection Agency (EPA) on their larger Green Infrastructure project, the City of Lancaster is seeking to improve their community’s stormwater management quality.
By definition, comprehensive plans are complex, long-range, and broad in scope. The planning and engagement processes for these plans often take over two years to complete. This can make it difficult to establish and maintain meaningful engagement with community members throughout the process. Using CitizenLab’s user-friendly and accessible online engagement platform, the City of Seattle’s Office of Planning and Community Development (OPCD) reached thousands of residents in their planning process over 2022, all while supporting their goal for inclusive and equitable engagement.
