Our impact

Trusted by over 500 governments globally, Go Vocal makes community engagement more meaningful and efficient. Millions of individuals are empowered to have a direct impact on their communities through our technology. We prioritize continuous innovation to remain at the forefront of the industry, setting the standard for civic engagement.

Latest impact report
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Our global impact

Go Vocal's story began as a Belgian start-up, but our commitment to empower residents and build stronger government connections fueled our transformation into a global company. We have built a thriving network of governments who trust us to bridge the gap with their residents across all policy domains. Residents, across diverse communities, trust Go Vocal as a platform for their voices to be heard.

500+

governments and organisations of all sizes have worked with us across 20 countries

25,000+

projects have been launched across all policy domains: from urban planning and climate action to mobility and participatory budgeting.

1,500,000+

community members have engaged on our platform to shape the future of their communities by engaging in their local democracies.

Governments partnering with Go Vocal experience:

88%

increase in engagement frequency, on more topics, with residents.

12x

more resident engagement, including from underheard groups.

55%

less time spent on analysis and reporting, allowing for more continuous engagement.

The bigger picture

In 2024, Go Vocal-powered platforms saw unprecedented growth in community engagement and project activity. Here’s a snapshot of our achievements:

We actively worked in
20+
countries
5,390
projects were launched across Go Vocal-powered platforms
443,573
community members participated in projects on Go Vocal platforms

In 2024, the scope of the initiatives residents got to weigh in on was broad, encompassing:

Community projects

20.8%
Focusing on:
General community services
Participatory budgeting
Facilities and infrastructure

Environment projects

18.3%
Focusing on:
Parks and green spaces
Renewable energy

Urban development

13.5%
Focusing on:
Housing
Public plazas and urban art

Breaking down the numbers: 
3 trends

TREND #1

Governments are tapping more into community members’ lived experiences for policy and decision-making

TREND #2

Community members are grabbing the opportunity to influence policy and decision-making with both hands

TREND #3

Governments are using digital to enhance participation and enable more efficient processes

Insights from our client 
and residents surveys

Our clients across regions and sizes echoed a common sentiment:

93%
of governments agree that our platform effectively helps to engage more people in participation processes
Our platform covers the full participation ladder, enabling governments to design approaches that resonate with different community segments, driving higher involvement, and impact.
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87%
 of governments agree that our platform effectively helps to improve the quality of engagement processes
Our platform elevates participation processes by providing an exceptional experience for both administrators and participants.
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87%
of governments agree that our platform effectively helps to improve the quality of collected input and the analysis
Our platform helps to improve the quality of the input that’s collected and the analysis with built-in AI  and robust dashboards.
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Across regions, participants shared consistent voting patterns and highlighted several positive aspects of the participation experience facilitated by our platform:

The platform is a safe space

8/10
Residents feel the platform is a safe environment to share their opinions. 

The platform is easy to use

8/10
The platform received a good score for ease of use, underscoring its user-friendly design and accessibility.

I feel that I can be more engaged through the platform

8/10
Participants rated their feeling of having the opportunity to be more engaged in decision-making processes.

Impact Report 2024

Discover the impact we created together in 2024.

Read our other impact reports

Impact Report 2021

Impact Report 2021

Discover the impact we created together in 2021.

See report
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Impact Report 2022

Discover the impact we created together in 2022.

See report
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Impact Report 2023

Discover the impact we created together in 2023.

See report
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