Go Vocal for housing departments and social housing providers

From bolstering public safety to driving community growth, residents are key to shaping local change that balances progress with preservation. At the same time, their support is crucial to ensure safety measures are embraced, not resisted. But in today's polarized world, bringing people together might feel like an uphill battle.

Go Vocal’s engagement platform turns boots-on-the-ground conversations into actionable insights by:

Streamlining multi-stakeholder engagement, from neighborhood associations to expert committees.
Having data to understand who participants are and what they care about
Enabling constructive dialogue, even on contentious issues.
Making hybrid engagement efficient by combining offline and online responses.

Why experts in neighborhoods and public safety love Go Vocal

Streamlined community management and outreach

Define roles and responsibilities with clear admin and project manager permissions
Gather valuable participant data through customizable registration forms
Segment and engage your audience with targeted messaging and projects

Constructive and respectful interactions

Create a safe and respectful community environment
Provide all the necessary information through various formats for thoughtful, nuanced participation
Protect against harmful content and maintain platform integrity

Collaboration from the street to screen

Easily digitize offline captured feedback
Promote and manage events with ease
Spark innovation and collaboration with idea-sharing tools

Learn more about our platform

Case studies

500+ local governments trust Go Vocal with their community engagement projects.

Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital platform.

Toronto, Canada

Population:

121,700

Engaging 60,000+ community members: Toronto Centre scaled participatory budgeting across 14 neighborhoods

When Toronto Centre embarked on its participatory budgeting initiative, it faced a fundamental challenge that many government agencies encounter: how do you meaningfully engage diverse communities in complex decision-making while maintaining administrative efficiency? The solution – a structured, technology-supported approach using Go Vocal – has now successfully allocated over CA$2.25 million across 14 neighborhoods over multiple cycles, creating a replicable model for large-scale community engagement.

constructive engagement on a contentious topic

City of Benicia, CA

Population:

30,000

Supporting the City of Benicia, CA, in constructive engagement on a contentious topic

The City of Benicia faced a significant challenge in developing an industrial safety ordinance to regulate a local oil refinery. This was a highly polarizing issue, with conflicting concerns about public health and safety, and the economic impact on the community. Della Olm, Management Analyst & Fire PIO, discusses the city’s efforts to create a space for constructive dialogue, inclusive engagement, and transparency, and how Go Vocal’s engagement platform helped.

st louis rams settlement funds community engagement case

St. Louis, MO

Population:

318,172

St. Louis involves 16,000+ residents in the allocation of settlement fund.

Faced with the daunting task of allocating $250 million as part of the Rams settlement fund, the City of St. Louis and the Board of Aldermen embarked on an ambitious digital community engagement strategy to involve residents in the fund allocation process from the start.

Mixed resources

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Guide

The beginner’s guide to digital community engagement

This guide will walk you through the basics of digital community engagement and is meant to serve as a resource for beginners and seasoned practitioners alike. After all, setting a solid foundation for your community engagement initiative is key to its success.

Blog

Community engagement for environmental justice and sustainability

On everything from clean water and waste management to access to sustainable transportation, it is crucial to put environmental justice at the forefront of your sustainability plans, and community engagement can be an essential tool to achieving this.

Webinar

Navigating Polarizing Issues With Effective Community Engagement

Discover how the City of Benicia enhances traditional engagements through the digital platform Engage Benicia, fostering dialogue and rebuilding trust amid polarizing community issues. Learn strategies for navigating contentious topics, promoting transparency, and facilitating inclusive dialogue to shape policies that reflect diverse perspectives.

Real Customers,
Real Results

Here’s what clients say about Go Vocal

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Go Vocal has reduced project setup time by about two-thirds compared to our previous platform

Jonathan Hamston

Consultation and Involvement Officer, London Borough of Southwark

We are glad that we switched to your platform because it allows us to really engage people.

Silvia Hackl

Head of Innovation & Participation, City of Linz (Austria)

The Go Vocal platform allows us to centralize where we capture input and go out and meet the people who wouldn't otherwise engage with the city

Marc Kurbansade

Director of Community Development, City of Allen, TX

Something that we really like about the Go Vocal platform is that now we can put the bill directly on the platform and people can read it and annotate in their own time. They can even do it from their phone. It makes what should be a public process even more convenient.

Yusuf Daneshyar

Secretary of Communications & Public Engagement, City of St. Louis

Create thriving, safer neighborhoods

Why experts in neighborhoods and public safety love Go Vocal