Communications & Engagement

Centralize engagement and foster an insightful, constructive dialogue

Hear from a diverse and representative share of community voices, understand faster which changes matter, and streamline your workflows.

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Go Vocal for Communications

Tailor your engagement strategies using Go Vocal’s engagement platform, a complete toolbox for insightful engagement across the full IAP2 spectrum. No matter where you are on your engagement journey, we're with you every step of the way, ensuring you build meaningful connections with your community.

From a comprehensive plan to a neighborhood revitalization project, hundreds of peers in other cities count on Go Vocal to:

  • Adapt visually to your brand, building trust across all channels 
  • Foster inclusive and equitable participation by embracing diverse languages and abilities 
  • Centralize communications and engagement tools for multiple departments
  • Keep residents informed and continuously engaged in projects

Why engagement and communications practitioners love Go Vocal

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A toolbox across the full IAP2 spectrum

  • Customize your platform with your branding, design elements
  • Create engaging projects with our easy-to-use content builder
  • Direct participants to specific project pages for focused engagement
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Reduced participation barriers

  • Leverage AI-powered translation with human editing options
  • Inclusive design ensures accessibility for all users, meeting WCAG 2.2 AA standards
  • Residents can follow their preferred projects, topics, and proposals to get automated (email) notifications.
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Faster and better insights

  • Easily digitize offline captured feedback
  • 24/7 clear insights through advanced dashboards
  • Built-in AI to organize and analyze community input up to 50% faster

Case studies

500+ local governments trust Go Vocal
with their community engagement projects.

Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital platform.

Toronto, Canada
Population:
121,700

Engaging 60,000+ community members: Toronto Centre scaled participatory budgeting across 14 neighborhoods

When Toronto Centre embarked on its participatory budgeting initiative, it faced a fundamental challenge that many government agencies encounter: how do you meaningfully engage diverse communities in complex decision-making while maintaining administrative efficiency? The solution – a structured, technology-supported approach using Go Vocal – has now successfully allocated over CA$2.25 million across 14 neighborhoods over multiple cycles, creating a replicable model for large-scale community engagement.

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platform adoption internal organization culture of engagement
Amstelveen, Netherlands
Population:
90,750

Amstelveen focuses on platform adoption and internal organization and builds a thriving culture of engagement

Amstelveen, a picturesque Dutch municipality neighboring Amsterdam, is a model for building a culture of engagement. The participation team’s focus on promoting engagement internally, clear roles, and successful deployment of their Go Vocal platform through training sessions and a “participation garage” have been instrumental in this process.

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constructive engagement on a contentious topic
City of Benicia, CA
Population:
30,000

Supporting the City of Benicia, CA, in constructive engagement on a contentious topic

The City of Benicia faced a significant challenge in developing an industrial safety ordinance to regulate a local oil refinery. This was a highly polarizing issue, with conflicting concerns about public health and safety, and the economic impact on the community. Della Olm, Management Analyst & Fire PIO, discusses the city’s efforts to create a space for constructive dialogue, inclusive engagement, and transparency, and how Go Vocal’s engagement platform helped.

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Mixed resources

Guide
How to create a communications plan for community engagement

Get more people engaged in your city’s projects and on your platform. This guide will teach you the basics of setting up a communications plan for your community engagement efforts.

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Webinar
How to Market and Promote your Online Community Engagement Projects

Your community engagement website is up and running, but how do you get people to use it? In this webinar, we'll explore effective strategies for promoting and marketing your online engagement platform to ensure you're reaching as many community members as possible. Learn how to effectively promote and market your online community engagement website and increase participation and engagement from your community members.

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Real Customers,
Real Results

Here’s what clients say about Go Vocal

See all case studies
Quotation mark

Go Vocal has reduced project setup time by about two-thirds compared to our previous platform

Jonathan Hamston
Jonathan Hamston
Consultation and Involvement Officer, London Borough of Southwark

We are glad that we switched to your platform because it allows us to really engage people.

Silvia Hackl
Silvia Hackl
Head of Innovation & Participation, City of Linz (Austria)
Quotation mark

The Go Vocal platform allows us to centralize where we capture input and go out and meet the people who wouldn't otherwise engage with the city

Marc Kurbansade
Marc Kurbansade
Director of Community Development, City of Allen, TX

Something that we really like about the Go Vocal platform is that now we can put the bill directly on the platform and people can read it and annotate in their own time. They can even do it from their phone. It makes what should be a public process even more convenient.

Yusuf Daneshyar
Secretary of Communications & Public Engagement, City of St. Louis

Start creating better
engagement experiences today

Chat with our team and find out why 500+ governments and organizations fell for Go Vocal.

Schedule a demo