CitizenLab is now Go Vocal! Click here to read about our evolution.

The only tool 
you need for meaningful community engagement

Enhance decision-making and build trust in your community by engaging large audiences with one centralized tool, streamlining project management, and improving input analysis.

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Trusted by 500+ local governments and organizations

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Experience the benefits of innovative technology and expert support

A powerful platform

The Go Vocal platform offers a centralized, comprehensive toolbox that makes it easy to achieve widespread engagement and reveal actionable insights, paving the way for smarter, informed decision-making.

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platform features
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Expert support

Whether you need a sounding board or a hands-on advisor, our participation specialists are there to support you. Go Vocal clients benefit from extensive training and support to make the most of their platform and projects.

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you can expect
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You're looking to reach more people online and offline while also making your project management and insight analysis more efficient. Go Vocal’s engagement platform is designed to meet your needs. Moreover, you'll thrive with the backing of our participation experts, who are deeply committed to helping you solve your unique challenges.

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Case studies

500+ local governments and organizations trust Go Vocal with their community engagement.

Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital platform.

Our impact in numbers

At Go Vocal, impact isn’t just an afterthought - it’s a core part of our business.


governments and organizations of all sizes have worked with us across 20 countries


projects have been launched across all policy domains: from urban planning and climate action to mobility and participatory budgeting.


community members have engaged on our platform to shape the future of their communities by engaging in their local democracies.

Real customers, real results

Here’s what clients say about Go Vocal

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“We decided to launch our platform with CitizenLab because of the ease of use - not only for our residents, but also for our teams! Today we have a centralized place where we can see community responses and assign people across departments to be administrators on projects. Now we’re engaging across departments and coming together to share best practices between teams.”

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Milzy Carrasco
Director of Neighborhood Engagement, City of Lancaster, Pennsylvania (USA)
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“We presented the platform to our leadership team, and they absolutely lost their minds. They are so pumped for the site and the work it will enable us to do for the Comp Plan. Your team deserves a huge thank you for being so incredibly responsive and flexible and working with us to stand our platform up on such a short timeline. We really appreciate it!”

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City of Seattle
Office of Planning & Community Development (WA, USA)
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“In addition to increasing the quantity of participants, we were able to improve the quality of our community conversations by answering direct questions and responding to concerns promptly, before misinformation and rumor mills could overtake the dialogue.”

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Chelsey Aprill
Communication Manager, City of Allen
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“When you drill down into the functionality you see that CitizenLab is more flexible, visually appealing, and user-friendly... I feel the way CitizenLab’s platform is set up fosters a positive participation environment [and] the fact that the back office is so easy to use has been a massive bonus because it doesn’t scare anyone away, no matter their comfort level with technology.”

Stirling Council (UK)
Digital Services Team Leader (Stirling, UK)

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Awards & recognitions

Award-winning and backed by a community of 500+ satisfied local governments and organizations, Go Vocal is at the forefront of the GovTech landscape with our community engagement platform.

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"The digital infrastructure that enables municipal governments to connect with their citizens."

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Celebrating leaders combining profit and purpose to help achieve the United Nations Global Goals.

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Winner in the "Governments & Citizen engagement" category

Ready to learn more?

Chat with a community engagement expert to see how our online engagement platform can take your participation projects to the next level.

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