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Enhance decision-making and build trust in your community by engaging large audiences with one centralized tool, streamlining project management, and improving input analysis.
Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital community engagement platform.
Newham recently evaluated their Community Assemblies initiative, now known as People Powered Places. This article outlines a summary of the report’s key insights and ideas for future improvement. Read on to kindle fresh ideas for invigorating engagement within your own community!
Havant Borough embarked on an ambitious journey to involve residents in creating its Local Plan: “Building a Better Future”. Apart from getting valuable insights from as many people as possible, the team also wanted to set the stage for continuous engagement. By leveraging the CitizenLab platform, Havant was able to set up a more collaborative, inclusive, and efficient process.
Is a public consultation on a topic as sensitive as waste collections a recipe for disaster? It doesn’t have to be. Wokingham Borough Council proves that with well-designed engagement and communication strategies, you don’t need to fear getting overwhelmed by a flood of – potentially negative – reactions. Here’s how their team made a public consultation on a new waste collection strategy a success.
"By using our online engagement platform for this consultation, we knew we would be able to reach more residents in a more cost-effective way than by doing anything else.”
"The Go Vocal platform has extensive information-sharing capabilities. In addition, the ability for residents to comment on the ideas and start a discussion sparks lively conversations.”
“In addition to increasing the quantity of participants, we were able to improve the quality of our community conversations by answering direct questions and responding to concerns promptly, before misinformation and rumor mills could overtake the dialogue.”
“When you drill down into the functionality you see that CitizenLab is more flexible, visually appealing, and user-friendly... I feel the way CitizenLab’s platform is set up fosters a positive participation environment [and] the fact that the back office is so easy to use has been a massive bonus because it doesn’t scare anyone away, no matter their comfort level with technology.”
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Instead of the exhausting cycle of big-splash projects followed by digital silence, smart governments are making sure residents are engaged year-round. From simple monthly questions to seasonal activities and always-open feedback forms, there are multiple ways to keep community members invested without draining your team. Here are a few strategies discussed during one of Go Vocal's client-exclusive community sessions.
Are you considering a community engagement and consultation platform but unsure how to navigate the process? Or are you already using a platform and feel it’s time to gauge the market again and ensure your solution is as future-proof as possible? This guide will help you navigate the procurement process efficiently and choose the engagement solution that best suits your organisation’s needs.
Join us for a free webinar on 20 February from 11 am to 12 pm GMT. We’ll interview two councils, Brighton & Hove and Wigan, about their engagement efforts over the past year. Learn how their collaboration with Go Vocal has amplified their efforts, strengthened their culture of engagement, and led to better results.
