Success stories

Go Vocal case studies: Community engagement success stories

500+ local governments and organizations trust Go Vocal with their community engagement. Explore our case studies to discover insights and best practices from successful initiatives leveraging our digital platform. Enhance your participation projects by learning from the experiences of fellow engagement practitioners.

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29,600

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Lejre: 1 in 7 residents helped shape the municipal plan.

Using Go Vocal’s digital engagement platform and AI-powered analysis tool, Lejre created a hybrid participation process that residents could join from anywhere, at any time.

Family cycling past thatched half-timbered houses beside a pond in Denmark

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301,578

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St. Louis: 16,000 residents helped shape city priorities

Faced with the daunting task of allocating $250 million as part of the Rams settlement fund, the City of St. Louis and the Board of Aldermen embarked on an ambitious digital community engagement strategy to involve residents in the fund allocation process from the start.

Spectators watching a baseball game at Busch Stadium in St. Louis

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2,890,000

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Vienna: residents helped shape a climate strategy

The climate crisis is forcing governments around the globe to reassess and change direction. Vienna, the capital of Austria, is no exception. The city – famous for its baroque streetscapes and imperial palaces – aims to be climate-neutral by 2040 and is therefore prioritizing climate and sustainability projects. Since 2022, the Vienna Climate Team has been actively engaging residents in a collaborative and inclusive effort to shape a sustainable climate future together. Let’s explore what their participation project has achieved to this day!

Woman cycling across a pedestrian square in central Vienna at night

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Carlisle develops an engagement platform to revamp public spaces

Looking to create a more official and consolidated platform that allowed for additional oversight and increased transparency in government operations, such as the redesign of public spaces, the Carlisle team began looking at community engagement platforms. In mid-2021, they launched a CitizenLab platform and set out to generate ideas about how to use their new public spaces and what they should look like.

How Lancaster (PA) combines offline and online community engagement

How do you cross the digital divide and blend online and offline (traditional) community engagement? What about during a pandemic? The City of Lancaster used online, offline, and blended approaches to ensure their diverse population was well represented in the City’s new engagement initiatives, which ranged from policing to mobility planning.

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