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Go Vocal’s blog—get insights, advice, and all the latest information on trends to help you foster meaningful engagement.
Designing a successful hybrid engagement strategy starts by understanding your audience and recognizing that different groups require different approaches. Next, match methods to moments – leveraging the strengths of each approach to gather the input you need. This way, you create a more inclusive, representative, and impactful engagement process.
Designing a successful hybrid engagement strategy starts by understanding your audience and recognizing that different groups require different approaches. Next, match methods to moments – leveraging the strengths of each approach to gather the input you need. This way, you create a more inclusive, representative, and impactful engagement process.
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Instead of the exhausting cycle of big-splash projects followed by digital silence, smart governments are making sure residents are engaged year-round. From simple monthly questions to seasonal activities and always-open feedback forms, there are multiple ways to keep community members invested without draining your team. Here are a few strategies discussed during one of Go Vocal's client-exclusive community sessions.
Improving community engagement starts with removing key barriers like unclear communication, lack of trust, poor accessibility, weak strategy design, and internal misalignment. This article breaks down these common challenges and provides proven strategies – like transparent processes, inclusive participation, and better coordination – to help boost meaningful engagement.
In 2025, community engagement is more crucial than ever as polarization and misinformation make it harder to gain support for decisions and move projects forward. Local governments, as the most trusted level of government, have the opportunity to bring people together, ensuring that communities can work toward shared goals and real progress.
We've never had more tools to connect with our communities and countless promise to “revolutionize” community engagement. Yet, a paradox exists: too many engagement initiatives still fall short. What's the missing ingredient? In 2025, it's understanding the five critical features that drive genuine connection and lasting impact.
The impact of communications work can sometimes be hard to quantify – and if you’re tight on budget, you might be wondering how to justify the cost. Here, we meet 2 local governments whose sharp engagement project branding has led to more inclusive participation in their communities.
Governments are increasingly recognizing the value of proposals. This engagement method empowers residents to shape policies directly, leaning on their unique insights and lived experiences. However, implementing a proposals process isn't as simple as flipping a switch. Success requires thoughtful planning, internal buy-in, and the right tooling.
For many governments, building trust and ensuring transparency in budget allocation are ongoing challenges. Enter participatory budgeting: a proven approach that empowers communities to have a say in how public funds are spent. In this article, we’ll take a closer look at the advantages and challenges of participatory budgeting, explore real-world examples, and provide actionable steps for getting started.
Online engagement tools enable you to reach a large number of community members in an instant. But not everyone is so simple to reach. Here, we meet four cities using low- and no-tech engagement methods like WhatsApp, SMS, in-person visits, and the good old telephone to ensure the underheard voices in their community get a chance to have their say.
Are you tired of seeing only the same faces show up at every town hall meeting? Frustrated by low engagement rates and lackluster feedback? You're not alone. Many peers struggle to engage their communities and get meaningful input. But it doesn't have to be this way. This blog post will share ten best practices to help you break the cycle of low engagement and boost participation.
Are you struggling with low survey response rates? You're not alone. Survey fatigue is a common issue that can hinder your ability to gather accurate and representative data. But there are ways to overcome this challenge and ensure that your community's voice is heard. Read on to discover effective strategies to combat survey fatigue.
Citizens’ assemblies and panels are on the rise, at all levels of government. Between September 2021 and September 2023, the OECD collected 160 new cases of representative deliberative processes. In this article, you’ll get a deeper understanding of deliberative democracy, its principles, and how it contrasts with other forms of democracy.
Once again we’re off to Vienna – Europe's Capital of Democracy. Vienna has long been a pioneer when it comes to contemporary citizen participation. And the Austrian capital is also repeatedly named among the world’s most liveable cities. In 2024, Vienna once again took first place in the “Global Liveability Index” published by The Economist. Is there a connection between participation and liveability?
We know the youth are our future, but how good are we at including them in the decisions that affect their lives? Well, not that good, studies have shown. This article outlines key strategies and provides practical tips for achieving meaningful youth engagement.
Surveys are used across our platforms to gauge communities' opinions on pressing issues. However, crafting an effective community engagement survey is far from simple. How you structure your questions can make or break your project – it affects the quality of data you collect, the number of responses, and, perhaps most importantly, the level of public engagement you’re able to generate.
Governments are strategically combining multiple tools and techniques to achieve a 10x improvement across operations, service delivery, customer experience, and mission outcomes. In this article, we'll explore what GovTech is, its benefits, how to implement it, and what the future holds for this exciting field.
Participatory democracy is a form of government that has gained significant traction over the past years, making government more responsive and decisions more equitable. This article explores the principles, benefits, and challenges of participatory democracy, comparing it to other forms of democratic governance.
For governments at all levels seeking ways to engage their constituents in decision-making and agenda setting, proposals are a powerful, generative tool that help close the gap between top-down measures and bottom-up movements.
Building a community where residents trust their government requires a strategic and intentional approach to engagement. To ensure your initiatives are successful, it's essential to establish a strong community engagement strategy based on the following six pillars.
Climate change, social equity, affordable housing, and sustainable mobility top the list of priorities for local governments. To address these effectively, there's an urgent need for better planning tools to meaningfully engage residents in the decision-making process. That’s why we’ve recently released a significant upgrade of our platform's interactive Mapping suite, turning it into a powerful toolbox for local governments and planners to harness collective wisdom and foster collaborative problem-solving.
Ensuring equal participation in decision-making processes for all community members is paramount. Digital accessibility stands at the forefront of this inclusive approach. By embracing accessibility, we help you unlock the potential for diverse voices to contribute, fostering a more representative and dynamic democratic process.
Summer, with its promise of warm weather and vacations, naturally draws people outdoors to explore and enjoy their surroundings more than any other season, making residents experience their community spaces in new and different ways compared to the colder, darker months. That's why summer's an ideal moment to tap into the collective intelligence of your community and learn about ideas for improvement if you ask us!
One of our Public Square podcast episodes takes us to the bustling metropolis of New York City, where the Public Engagement Unit (PEU), under the leadership of Adrienne Lever has developed an innovative approach to community engagement. Our conversation with her unveiled key insights and actionable strategies from their work, offering a blueprint for other cities and organizations aiming to enhance community engagement and public service effectiveness.
We launched our podcast, Public Square, to highlight the transformative stories of local governments worldwide. One episode features an engaging discussion with Aja Hazelhoff from the City of Seattle, focusing on the crucial integration of equitable engagement into comprehensive planning.
You've discovered Social Pinpoint, perhaps through a webinar or a colleague's recommendation. Maybe you think their platform would be a good fit for your online community engagement projects. But there could be something that better aligns with your specific needs.
You’ve likely come across PublicInput through a webinar, a colleague’s suggestion, or a quick online search. At first glance, their platform may seem like a good option for online participation or community engagement. But could there be something out there that better aligns with your specific needs?
In 2023, we launched our updated Events feature and have already seen it help boost engagement: 54% of event attendees had never contributed to their city’s consultation before. And our early results tell us that events are the perfect introduction to the world of participation – they have a strong ability to attract residents who are early in their participation journeys. In fact, 46% of event attendees contribute to other projects!
During the holiday season, you might find some more time to grab a book and learn about the possibilities to innovate our democracies in the digital age and how you can help build better politics. Not sure where to start? Our curated list of favorite books, listed in no particular order, has you covered. Let’s dive in!
