

Building effective engagement tools is half the problem. Building a city where tools drive real change is the harder half. Lancaster, Pennsylvania, accomplished this over the past eight years, and the mayor who led that work is now on our team.


The impact of communications work can sometimes be hard to quantify – and if you’re tight on budget, you might be wondering how to justify the cost. Here, we meet 2 local governments whose sharp engagement project branding has led to more inclusive participation in their communities.