The same ten people dominate conversations, but what about everyone else? For responsive governance, you need to hear from a more representative audience.
Fragmented tools create disconnection. Different departments are using different methods and tools, trapping data in silos and hindering collaboration.
Input overload obscures insights. Processing community feedback feels like catching up on hundreds of messages - overwhelming without proper tools or costly external help.
“We decided to launch our platform with Go Vocal because of the ease of use - not only for our residents, but also for our teams! Today we have a centralized place where we can see community responses and assign people across departments to be administrators on projects. Now we’re engaging across departments and coming together to share best practices between teams.”
Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital community engagement platform.