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Go Vocal’s blog—get insights, advice, and all the latest information on trends to help you foster meaningful engagement.
Go Vocal’s blog—get insights, advice, and all the latest information on trends to help you foster meaningful engagement.
If community members are taking the time to visit your community engagement platform and share their ideas, you should take the time to follow up on their input. By communicating actively, you can help build trust with your community.
Our cities. They are the nexuses of our world. As buzzing and vibrant melting pots of culture, history, art, commerce, and progress, they represent some of humanity’s finest and brightest triumphs. Wherever people from all walks of life come together, the air is thick with raw potential.
Wildfires. Drought. Hurricanes. Floods. These days it seems like everywhere you look, some part of the world is experiencing a natural disaster. While some climate changes are natural, today’s rising temperatures and abnormal weather patterns are a direct result of human activities. While organisations, countries, and individuals are all taking steps to mitigate the burgeoning crisis, according to the United Nations we are not on track to meet the target set by the Paris Agreement to prevent the globe’s temperature exceeding 1.5°C above pre-industrial levels. Where do we go from here? Enter climate action plans.
Running inclusive and participatory community engagement projects requires meeting people where they are. In part, that means having a plan for multilingual engagement to ensure that everyone in your community has the ability to participate. By removing language barriers, your community engagement efforts will be more inclusive, participatory, and representative.
Whether you’re working in the public or private sector, you’ll inevitably find yourself needing buy-in from community members and other stakeholders. Comprehensive plans, economic development plans, strategic plans, climate action plans, mobility plans – whatever your mandate, most planning processes share the same core components and necessitate public engagement.
Anonymous participation can be the key to unlocking engagement on topics that your community is divided on. We’ve helped clients host their fair share of such projects on CitizenLab platforms, and we heard the desire for an anonymous participation option loud and clear. Read more to learn how this latest feature can help increase engagement rates.
An effective community engagement team, similar to a well-tuned orchestra, relies on a mix of diverse roles each playing their unique part in harmony. As for most teams, the key to success lies in bringing together people with different personalities, skills, and abilities. During his time as Go Vocal's Government Success Manager, Hugo De Brouwer explained which roles and skills an organisation needs to take participation to the next level.
When it comes to engaging with the public, social media is often a first instinct for many government officials. It is easy to access, widely utilised, and is often the first place people go to share their opinions on trending issues or topics in their communities. In fact, according to TechCrunch, 62% of adults now get their news from social media. But when it comes to meaningful and effective community engagement, especially if it’s in pursuit of inclusive and equitable policy-making, social media lacks the moderation, security, and deliberation required for officials to make truly representative decisions.
A comprehensive community engagement strategy is key to ensuring the smooth launch of – and satisfying outcomes for – projects. Before initiating a project, it’s best to set clear objectives, define roles and responsibilities, and select the most promising communication channels. Looking for some guidance? Discover CitizenLab’s Online Engagement Canvas and how it can help you design your strategy.
Community engagement platforms can increase civic participation, improve trust between residents and governments, and can help collect data that increases the impact of your projects. When you optimize the way you use social impact data, there’s a real opportunity to assess a project’s performance and outcomes, improve future processes, and run more efficient and ethical projects.
Objectively, climate change and environmental issues affect everyone. It’s also undeniable that marginalized groups are affected disproportionately by them, having traditionally lived and worked closest to pollution hazards such as hazardous waste facilities or in communities with a lack of clean water.
Have you ever logged into an analytics dashboard and felt daunted by all the numbers on your screen? You’re not alone. When trying to measure the effectiveness of your online community engagement efforts, the challenge is to sift through numerous available metrics and analyse the relevant ones so you can get to actionable insights.
Participatory budgeting can be a powerful tool for local councils to educate, engage, and empower communities. As one of the methods ranking highest on the participation ladder, this kind of engagement project transfers considerable decision-making power to residents and stakeholders and thus maximises the many benefits of community engagement. But what does it all entail? And how do you get started?
Ensuring that your community engagement is successful and worthwhile requires full buy-in and continuous support from all levels of the community, starting with your organisation and eventually also your residents. It comes down to creating a culture of engagement. This doesn’t have to be daunting, and in the long run it will save you time, money, and headaches.
Participatory budgeting — or, in plain English, involving community members in the allocation of public funds —is a powerful tool for councils to empower their community members and co-create more pleasant, accessible, and equitable places.
When local governments tackle comprehensive mobility planning, they also undertake the important task of expanding and improving infrastructure for cyclists and pedestrians. By ensuring that bicycle and pedestrian infrastructure is safe, expansive, and comfortable, local governments can make these modes of transport more accessible.
In recent years, citizens’ assemblies, panels, and committees have increasingly been implemented at all levels of government across the globe. They’ve been particularly useful to address polarising issues such as climate change, with the infamous Convention Citoyenne pour le Climat commissioned by French President Macron as a recent national-level example.
Whether it’s a commitment to sustainable urban development, waste and pollution control, managing biodiversity, or educating households and businesses on environmental policy, local governments play a critical role in moving forward environmental programs in their local communities. Because environment and sustainability projects are so complex and far-reaching, when creating plans to tackle these issues it’s important that local governments engage their communities to identify priority issues and co-create actional solutions.
In the aftermath of a polarising debate, public servants are expected to put the pieces of the puzzle back together. But how do you bridge this divide and inspire your community to move forward together? The answer could lie in community engagement.
