3 feature updates to supercharge your engagement flow

By
Vanessa Ellingham
September 29, 2025
3 minutes

Council projects stall when the engagement flow is broken. Here are 3 updates designed to streamline your engagement, so you can spend more time with your community.

More clarity, less chaos with our new project management view

Collaborating across multiple engagement projects and departments can be a challenge. Let our new calendar view give you a clear sense of what’s on your team’s agenda, enabling you to iron out any clashes that may be on the horizon and plan your calendar with confidence.

Filter by deadline, status, or participation rate, for easier prioritisation. Folders and custom ordering foster team collaboration, keeping your engagement work organised while turning down the noise.

Upload any file: Seamlessly blend online and offline inputs

Offering your residents the chance to engage offline is essential for inclusivity. But the challenges of collecting and storing offline contributions, like handwritten form responses and audio recordings, can end up leaving them siloed from your online engagement work.

Bring your community’s offline inputs into the heart of your project with 360 Input. This new feature enables you to upload scanned documents and audio files, get instant AI descriptions, and store all input neatly in one place. Boost your community’s trust by offering a seamless way to include offline input, while streamlining your engagement work, leaving you more time to spend on-the-ground with your community.

Watch this space: With our AI-powered analysis tools, you'll soon be able to analyse both offline and online data in one place, on our platform. This is a world-first for community engagement platforms, allowing you to uncover insights that empower more inclusive decision-making.

Stay on-brand and build trust with customisable automatic emails in-platform

Maintaining a consistent organisational brand and tone of voice helps build your community’s trust in you, and a sense of local pride.

Our new email customisation tool enables you to save precious time by automating emails like invitations and project updates in-platform, while ensuring that your recipients feel a real connection when they receive an email from your team. Get your customisable emails sent in-platform without losing time jumping between tools and tabs.

Even more quick wins to make your workday breezier

Our development team has been busy! As well as the feature updates above, they have also made a set of small-but-mighty improvements set to make your work even more efficient. You can now:

  • Target projects to specific groups — Make projects visible to certain audiences only, for more targeted engagement.
  • Collect offline responses more easily — We have upgraded our PDF forms, for easier offline engagement and analysis.
  • Search in any language — The Inspiration Hub is now multilingual, ensuring no voice is left behind.

Learn more about Go Vocal's tools for supercharging your engagement flow

Go Vocal is your one-stop shop for streamlined community engagement tools and AI-powered analysis.

Sign up for our upcoming live demo to experience how our platform can enhance your team’s community engagement efforts, or request a personal demo today.

By
Vanessa Ellingham

Vanessa's passionate about writing and weaving stories bringing together migration, community, and belonging. Currently you can find her in Berlin, playing around with Alt Text as Poetry.

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