From one-off projects to always-on participation: optimizing your workflows

87% of local government engagement teams follow the same basic workflow—from planning and gathering input to closing the loop on feedback. While this may seem efficient, it’s often implemented and reworked ad hoc for each project, leading to bottlenecks, confusion, and missed opportunities for more consistent and scalable participation.

In this webinar, we’ll explore how these common workflows can be improved. We’ll identify the typical pain points and share practical advice on how to optimize your processes for better collaboration, faster decision-making, and higher-quality engagement.

What we’ll cover:

• How to break down silos between teams and improve cross-department coordination.
• Methods for scaling engagement efforts without losing quality or consistency.
• How to use data and AI to turn feedback into actionable insights.
• Tools and strategies for automating tasks to save time and reduce manual effort.
• Real-world examples from municipalities that have successfully overcome these challenges and transformed their engagement processes.

Join us to learn how to optimize your workflows and make participation a smoother, ongoing process for your team and community.

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