Go Vocal case studies: Community engagement success stories

500+ local governments and organisations trust Go Vocal with their community engagement. Explore our case studies to discover insights and best practices from successful initiatives leveraging our digital platform. Enhance your participation projects by learning from the experiences of fellow engagement practitioners.

Population:

How Waddinxveen is giving younger residents a real say

The South Holland city of Waddinxveen is the fastest-growing city in the Netherlands and today counts nearly 35,000 residents. 30% of them are under 25, and by 2050 that share will reach 40%. This demographic trend raised a pressing question for the city: how do you involve even the youngest residents in decisions about the future? Esther van Ellinkhuizen, staff member for cabinet affairs and child participation, explains how she does it.

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Rijswijk, Netherlands
Population:
57.000

How Rijswijk designed a new neighbourhood meeting spot with an interactive map

In Rijswijk, a municipality of around 57,000 residents in South Holland, lies a place with a remarkable history. At Hof van Sion, archaeologists discovered the remains of a monastery dating back to the 15th and 16th centuries. Today, Hof van Sion is part of RijswijkBuiten, a sustainable new neighbourhood. When the municipality decided to create a new community meeting place there, it asked residents what they wanted to see. They shared their ideas online using an interactive map.

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Amstelveen, Netherlands
Population:
90,750

How Amstelveen worked with residents to create a greener city

Located just outside Amsterdam, Amstelveen is working with residents to create a greener, more welcoming, and more inclusive city. Through its online participation platform, residents can help shape long-term plans for the city, contribute to the design of new neighbourhoods, and share ideas for smaller improvements that can make a visible difference in everyday life.

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Neckarsulm, Deutschland
Population:
26,500

More than potholes: how Neckarsulm made issue reporting part of everyday participation

In its first eight weeks, Neckarsulm resolved more than 60 of the first 100 issues submitted through its Go Vocal-powered reporting tool. Residents can report a problem in minutes, follow its status, and receive an update when it is resolved. What may look like a simple service tool has become a practical way to make participation part of everyday life.

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Population:

How Goeree-Overflakkee reached 1 in 5 households through one participation platform

Getting thousands of residents involved in policy? For many local governments, that's still a challenge. Not for Goeree-Overflakkee. With one central participation platform, it now reaches a broad audience, on major policy decisions and local projects alike. What used to be fragmented and ad hoc has grown into a structured approach that makes participation visible, accessible, and scalable.

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Amstelveen, Netherlands
Population:
90,750

11,500+ participants, 100+ projects: how Amstelveen and Aalsmeer are building a strong participation culture

11,500+ participants. 100+ projects. Amstelveen and Aalsmeer transformed the way they work—from fragmented town hall meetings and scattered tools to one central platform where residents share ideas, feel involved, and help shape policy. With Go Vocal, they built a strong, scalable participation culture.

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Havant Borough, UK
Population:
124.200

Havant Borough leverages Go Vocal's Power BI integration to drive inclusive and data-driven decision-making

Havant Borough, like many local authorities across the UK, prioritises fostering inclusive and equitable engagement with its residents. However, data dispersion across systems hindered comprehensive analysis, making it difficult to assess the true representativeness of participating residents. By co-developing a Power BI integration with Go Vocal, Havant Borough can now capitalise on the full potential of its data, paving the way for more inclusive and well-informed decision-making processes.

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Stirling, UK
Population:
94.000

Stirling Council implements centralised community engagement

With a population of around 94,000, the Stirling Council area sits right in the heart of Scotland. When the outbreak of the COVID-19 pandemic sent shockwaves to communities around the world, Stirling Council found itself with a conundrum: how could they get valuable community input without in-person meetings?

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