500+ local governments and organizations trust Go Vocal with their community engagement. Explore our case studies to discover insights and best practices from successful initiatives leveraging our digital platform. Enhance your participation projects by learning from the experiences of fellow engagement practitioners.
By 2023, Salt Lake City's engagement efforts had become fragmented. Teams were duplicating work, residents were being over-surveyed, and projects often followed different processes and standards across departments. Instead of immediately searching for a new platform, the city took a step back and looked inward first. What followed was a citywide effort to build shared standards, stronger collaboration, and a more connected approach to participation.
Is a public consultation on a topic as sensitive as waste collections a recipe for disaster? It doesn’t have to be. Wokingham Borough Council proves that with well-designed engagement and communication strategies, you don’t need to fear getting overwhelmed by a flood of – potentially negative – reactions. Here’s how their team made a public consultation on a new waste collection strategy a success.
Havant Borough embarked on an ambitious journey to involve residents in creating its Local Plan: “Building a Better Future”. Apart from getting valuable insights from as many people as possible, the team also wanted to set the stage for continuous engagement. By leveraging the CitizenLab platform, Havant was able to set up a more collaborative, inclusive, and efficient process.
Linz (204,846 inhabitants), Austria's third-biggest city, is known for its baroque architecture, its museums, its centre for electronic arts… and its actions in digital democracy. In 2019, the city launched a new participation platform to widen the scope of public engagement, allowing citizens to participate on any topic, from anywhere, at any time.
