Community engagement success in Pennsylvania is powered by Go Vocal
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Increase resident participation, streamline operations, and get actionable insights
“We decided to launch our platform with Go Vocal because of the ease of use - not only for our residents, but also for our teams! Today we have a centralized place where we can see community responses and assign people across departments to be administrators on projects. Now we’re engaging across departments and coming together to share best practices between teams.”
Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital community engagement platform.
From urgent calls for racial justice in public spaces to the recovery of small businesses in the wake of the COVID-19 pandemic, it’s obvious that urban main streets face unique economic and social challenges. Against this backdrop, cities across the country have been piloting new approaches to people-centered main streets.
Executive Summary: Looking to create a more official and consolidated platform that allowed for additional oversight and increased transparency in government operations, such as the redesign of public spaces, the Carlisle team began looking at community engagement platforms. In mid-2021, they launched a CitizenLab platform and set out to generate ideas about how to use their new public spaces and what they should look like.
How do you cross the digital divide and blend online and offline (traditional) community engagement? What about during a pandemic? The City of Lancaster used online, offline, and blended approaches to ensure their diverse population was well represented in the City’s new engagement initiatives, which ranged from policing to mobility planning.
The importance of leadership support in driving successful participation efforts and developing a culture of engagement is huge. In this guide, we'll delve deeper into how you can secure their support and how to design a crystal clear engagement strategy.
